Are you making $1M+ decisions
with partial data?

Lumopath automatically reveals where your team's time actually goes - so you can stop guessing on headcount, stop over-serving the wrong accounts, and start coaching on what matters.

  • Enterprise-grade security
  • Live in hours with 12 months of history
  • Zero behavior change
How It Works
Trusted by leading GTM teams at
Lumopath is a game-changer. They’ll save our leadership team thousands of hours per year, which we can put straight back into revenue-driving activity. The platform improves strategic planning, tactical coaching, and IC accountability. Lumopath and their team have become an integral part of our revenue org.
matt-socureMatthew Thompson, CRO at Socure
Lumopath’s AI continuously monitors our operations and autonomously surfaces what’s working and what’s not. No dashboards to build, no reports to pull. It just connects to our existing tools and delivers actionable coaching insights on capacity, velocity, margins, and AI adoption. Lumopath empowers our managers to focus on helping their teams and solving the biggest problems instead of just trying to figure out what’s going on.
roderick-morrisRoderick Morris, Co-founder & President at Lovevery
Lumopath sounded too good to be true, but it far exceeded what I thought possible. The integration was quick and easy, and its impact was massive. It reduced client churn risk through proactive alerting. It improved team efficiency through smarter capacity planning and cost-to-serve tracking. And it helped managers get the most out of their teams through data-powered 1-on-1s, clearer accountability metrics, and an AI coach that answers any question you ask.
heather-zulebaHeather Zuleba, VP, Data & Analytics, Business Systems and AI Transformation at Partnerize
We’re a remote team, so I never had full visibility into what everyone was working on. Lumopath changed that — we can see capacity, engagement patterns, and customer coverage without anyone changing how they work. Staffing conversations went from ‘trust me, we’re swamped’ to real data that leadership and my team both trust. And coaching went from best-guess based on a small fraction of visible activity to having the kind of insight that just isn’t possible without their AI.
ben-terrillBen Terrill, Head of Customer Success at Seso Inc.
Lumopath’s AI reporting was a direct input to our board meeting. We had questions about swim lanes for our growing team. Lumopath gave an objective source of truth to help us build an efficient operating model. In minutes, Lumopath was able to answer what would have otherwise taken us months. And the output was more accurate than what we could have come up with on our own.
cat-hayCatriona Hay, Head of Customer at Ideally
Lumopath is unlike any tool out there. It helps our CS team prioritize the highest value efforts and maximize NRR with the same resources.
emily_camposEmily Campos, VP CX at Petdesk
Lumopath has become the go-to tool for understanding my team's activity and assigning accounts based on available capacity. The insights provided are game-changing.
russ_danfordRuss Danford, Director CS at Sense
Lumopath has significantly enhanced our unit economics by providing insights into the cost to serve our clients in logistics.
David BianconiDavid Bianconi, VP PS at Shipwell
Lumopath helps us ensure CSM attention is focused on the right customers at the right time. No other platforms I have seen provide the insights we get from Lumopath.
brian-hansenBrian Hansen, Director CS at Aurora Solar
I can't imagine that we won't get 10x+ out of our investment in Lumopath.
SVP of CS @ Top Social Media App
Lumopath is CS Operations secret sauce! This tool lets me see what's working with our humans, so our systems and automations keep making their lives easier...and help them better serve our customers.
shona-fennerShona Fenner, Director CX Ops at Petdesk
Missed Revenue Signals

Managing Your GTM Teams
in the Dark?

Every quarter you operate without visibility, you pay for it — 
you just can't see the invoice.

$500k in lost capacity
per 50 FTEs

user-profiles
You hire because it feels like your team is swamped. But without actual capacity data, you can't tell if you need more people — or better workload distribution.

$1M+ in revenue leakage
per $50M ARR

target
Your squeaky-wheel clients consume your team while strategic accounts get neglected. One customer found 44% of effort going to just 8% of revenue.

$15k wasted time
per manager

clock
Managers prep for 1:1s by pulling 4 different reports and still can't explain why one rep is struggling while another with the same book of business is thriving.

Introducing the first ever
First Performance Intelligence Platform

Signal

Your team’s work is already telling a story.
No one’s been listening.

Every email, meeting, Slack thread, and ticket generates signals about capacity, effort, and customer health—but today, most of it is lost.
Lumopath connects to the tools your team already uses and starts listening, with no setup and no changes to how they work.

Slack
@here, I just got off a meeting

they need to transfer all client data to the new platform before launc...

Google Calendar
Product Planning

4:00 PM - 5:00 PM, Google Meet

Gmail
Onboarding timeline

Hi team, I connected with Orion and they’re planning to go live early next month...

Gmail
Feedback

Hi team, we received feedback from Altura regarding the latest release. They’ve highlighted a few usability issues that need to be reviewed before the ne...

Jira
Data Sync Failure

Mark from BrightLabs reported that data isn’t syncing correctly after migration...

Jira
Onboarding Bug

Anna mentioned that during checkout, the page freezes. I tested it as well and the issue is rep...

Jira
Jira Cloud

@Daniel created a task Acme User Migration.

Assignee: ClarkStatus: To DoPriority: High
Slack
Clark2:43 PM

Hi team, Acme asked if we can prioritize migrating the remaining accounts. What a realistic timeline looks like?

4 repliesView thread
Zoom
Customer Onboarding
Meeting ID: 927 9156 2648Time: Apr 26, 3pm-4pm UTC
Gmail
Melinda from Acme

We’re hoping to complete onboarding before the end of the quarter. Could you provide more...

Client: Acme CorpTopic: User Migration
Clark72h effort
Daniel18h effort
No manual entry. No behavior change.
Just the visibility you have always needed
The Aha Moment

Same Book of Business. Completely Different Results.
Only Lumopath Knows Why

What Your CRM Shows

MetricClarkDaniel
ARR Managed$2.5M$2.5M
Accounts1515
NRR85%110%
Your CRM shows the same workload.
So why is Clark underperforming?

What Lumopath Reveals

MetricClarkDaniel
True Capacity130% (overloaded)65% (has bandwidth)
Time on Low-Value Accounts60%15%
Reactive vs. Proactive70% reactive30% reactive
Internal Meeting Time80% above peersAt peer average
Clark isn't lazy — he's buried in the wrong work.
Now you know exactly what to coach.
target-pink-circle

Every CS leader has a Clark and a Daniel.
Lumopath makes the invisible visible so you can stop guessing and start coaching.

Your GTM Co-Pilot

A Platform Built for Impact

Lumopath isn’t just another dashboard. It’s an engine for growth, 
shining a light on your most critical GTM challenges.

See true team capacity across every tool — automatically. Reveal workload imbalances, identify hidden inefficiency, 
and support 20% more revenue with the same headcount.

prove-capacity

See true team capacity across every tool — automatically. Reveal workload imbalances, identify hidden inefficiency, 
and support 20% more revenue with the same headcount.

prove-capacity
shield
Zero behavior change required. Unlock instant visibility across 
your GTM teams without spreadsheets, surveys or guesswork.
The Math

Provide Your Numbers

Select Team Size (CSMs, AMs, managers)

10 people300+ people

Avg Fully-Loaded Cost
(salary + benefits per employee)

ARR Under Management
(total revenue managed)

See the Value for Your Team

Cost of Capacity Inefficiency:
(Avg. team has 20% latent capacity)

$480,000

Cost of Revenue Leakage:
(Improved prioritization → 2% + NRR)

$800,000

Cost of 1-1 Prep Time:
(Managers save 1hr per week per IC)

$120,000

Total Cost of Inaction:

$1,400,000
Built for You

An Operating System for Every Leader

For the C-Suite

You're under pressure to scale efficiently, "do more with less," and to use AI effectively, but you lack visibility into where your team's 200,000+ hours of work are going.

c-suite

Day in the life: You receive a weekly Executive Summary Digest with team capacity, NRR risk, and effort alignment across all teams — no dashboards to build.

  • Improve Profit Margins
    Understand the true Cost to Serve by segment to optimize pricing and support models.
  • Data-Backed Headcount Planning
    Justify new hires and plan for the future using true capacity data, not anecdotes.
  • Strategic Management
    Identify, validate, and scale the specific activities that have the biggest impact on revenue and efficiency.
Day in the life: You receive a weekly Executive Summary Digest with team capacity, NRR risk, and effort alignment across all teams — no dashboards to build.
Common Questions

Wondering If You Even Need This?

Your CRM is essential — it's your system of record. But it only tracks what gets logged, which is roughly 30% of actual work. Salesforce tells you Clark's NRR is 85%. Lumopath tells you why: 60% of his time goes to low-value accounts, his reactive-to-proactive ratio is 3:1, and he spends 80% more time in internal meetings than peers. Your CRM gives you the number. Lumopath gives you the coaching plan.

Lumopath makes your CRM more valuable, not less

Your CRM is essential — it's your system of record. But it only tracks what gets logged, which is roughly 30% of actual work. Salesforce tells you Clark's NRR is 85%. Lumopath tells you why: 60% of his time goes to low-value accounts, his reactive-to-proactive ratio is 3:1, and he spends 80% more time in internal meetings than peers. Your CRM gives you the number. Lumopath gives you the coaching plan.

Lumopath makes your CRM more valuable, not less

Why Lumopath?

An Unfair Advantage for GTM Teams

Generic BI tools and engineering-focused platforms weren't built for the complexities of Sales and Customer Success. Lumopath is.

stars

AI Coaching, Not Just Analytics

We move beyond dashboards to provide clear answers and actionable coaching insights that improve performance.
package

Purpose-Built for GTM

Designed from the ground up for the specific workflows, tools, and outcomes of customer-facing teams.
pie-chart

100% Data Capture

Automatically captures all activity to reveal the "hidden work" that makes up ~65% of total team effort.
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Secure & Private

SOC 2 Type II compliant and architected for enterprise-grade security. Your data is yours, period.
Learn more
FAQs

Have Questions?

We have answers. If you don't see what you're looking for, feel free to contact us.

You're Making Million-Dollar Decisions with
30% of the Picture.

Go live in hours. 12 months of historical data on day one. Zero behavior change. 3-month terms available.

See the value with your own data before committing. Pilots available for qualified teams.